With the SFR & Moi app, easily manage all your Mobile & Box lines!
Track your usage and your bills:
- Take control of your budget wherever you are, in France or abroad, thanks to detailed tracking of your consumption for all your Mobile and Box SFR lines.
- Consult, download, and pay your latest bills.
Customize your offer to your preferences:
- Manage your offer by choosing the plan that suits your needs.
- Entertainment? International? Security? Follow your desires with the many available options.
- Order your accessories.
- Renew your mobile device.
Manage your contract with simplicity:
- Access alerts and important information about your lines directly from the home screen or notifications center.
- Follow closely the progress of your Mobile and Box orders or ongoing after-sales service (SAV) files, step by step.
- Modify your personal, banking, and administrative information (address, payment method, contact numbers).
- Directly manage all your SFR FAMiLY advantages.
Verify and troubleshoot your Box:
- Check the status of your box 24/7 using the Line Status feature and run a diagnostic on your box when needed.
- Benefit from priority access to technical expert advisors 24/7 after a Box diagnostic.
Simply manage the WiFi of your box:
- For SFR Box 8 customers with Smart WiFi via "Manage my Smart WiFi":
- Customize and easily share your network name and WiFi key, check the connection quality of your devices.
- Install your smart WiFi repeaters in the best places for optimal WiFi coverage.
- Enable/disable the WiFi.
- For SFR Box customers via "Manage my WiFi" (functionality available for certain plans only):
- Access the interface of your box easily to control your WiFi.
Find answers to your questions:
- Thanks to all the SFR assistance and the SFR Community.
- Via messaging (go to the "Help" section / Contact us).
Download and usage are free in metropolitan France (excluding mobile internet connection costs based on the subscribed SFR offer). The app is accessible to SFR customers with a mobile, tablet & key, or ADSL/THD/Fiber plan.
Overview
SFR & Moi is a Freeware software in the category System Utilities developed by SFR.
The latest version of SFR & Moi is 10.8.0, released on 07/02/2024. It was initially added to our database on 01/02/2024.
SFR & Moi runs on the following operating systems: Android/iOS.
Users of SFR & Moi gave it a rating of 4 out of 5 stars.
FAQ
What is SFR & Moi by SFR?
SFR & Moi by SFR is a mobile application offered by the French telecommunications company SFR, designed to help customers manage their accounts and services.
What features are available on SFR & Moi by SFR?
Users can check their usage, view and pay bills, manage options and services, top up prepaid accounts, contact customer service, and access exclusive offers.
Is the SFR & Moi by SFR app free to download?
Yes, the SFR & Moi by SFR app is free to download for SFR customers on both Android and iOS devices.
Can non-SFR customers use the SFR & Moi by SFR app?
Non-SFR customers can download the app but may have limited functionality available to them compared to SFR customers.
How can I contact customer service through the SFR & Moi by SFR app?
Users can easily access customer service through the app via chat, phone call, or by scheduling a callback from a representative.
Are there any exclusive offers available through the SFR & Moi by SFR app?
Yes, users can access special offers and promotions tailored to them based on their usage and preferences.
Can I change my service options through the SFR & Moi by SFR app?
Yes, users can modify their services, add or remove options, change plans, and manage their account settings directly through the app.
Is it safe to make payments through the SFR & Moi by SFR app?
Yes, the app provides a secure platform for making payments using various methods such as credit/debit cards or direct debit.
Can I track my data, voice, and SMS usage through the SFR & Moi by SFR app?
Yes, users can monitor their data, voice minutes, and SMS usage in real-time through the app to avoid overage charges.
Does the SFR & Moi by SFR app have a loyalty program for customers?
Yes, the app offers a loyalty program where users can earn rewards or discounts based on their tenure with SFR and usage of the app.
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